Washington MAST 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

What type of communication style is beneficial for promoting food with alcohol?

Condescending and dismissive

Engaging and informative

Promoting food with alcohol effectively requires an engaging and informative communication style. This approach fosters a positive interaction between the server and the customer, allowing for meaningful conversations about the food and drink pairings. Engaging communication helps to create a connection, making the customer feel valued and heard, while informative messaging provides valuable insights into the flavors, ingredients, and potential pairings of the food and drinks.

This style encourages customers to explore options and enhances their overall dining experience by providing them with knowledge that can lead to informed choices. Being engaging also helps to build rapport, making customers more likely to trust the recommendations and feel excited about the offerings. Overall, this method not only boosts sales but also enhances customer satisfaction, as patrons appreciate helpful and enthusiastic service.

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Avoidant and indifferent

Overly aggressive and pushy

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